We learned of Citizen via a recommendation as we were seeking to undertake renovations to our newly acquired home. The owner, Ryan Macleod, clearly understood our needs and accommodated our many inquiries and requests. Overall we were extremely pleased with the work. Ryan, his team and the contractors were all very professional. Dealing with Ryan in particular was a pleasure. This is not your typical contractor – Ryan has direct knowledge, experience and qualifications in the relevant trades. Combined with his considerate, meticulous and creative approach to our projects, this meant he was able to understand our needs, achieve our high expectations around outcomes and quality, and deliver on time and on budget. We were so happy with the work that we had Citizen back for a series of further renovations. We highly recommend Citizen Design Build.
The Martons | Gordon Head Area, Victoria, BC
Citizen provides amazing value for services offered. As a lifelong advocate of great service delivery, I know of few who compare cross industry with the likes of Cindy and Ryan from Citizen. We have hired them for several projects and have been more than satisfied with not only the results, but more importantly the delivery of service. Construction projects are very complex with many moving parts and often the most challenging of these are the client expectations. Ryan is a great listener and passionate about caring for you as a client. He truly looks out for the best interest. He has become a trusted advisor which removes uncertainty and therefore stress from the renovation process. He is approachable, candid and has a great ability for fair resolve. I will continue to include him and citizen in future projects. I think the process is as important as the end result. If you want to enjoy the process of design and build then hire these folks!
Our home is on the website as the fernwood project if you want to see some of the result of their work.
- Jamie Hubick | Fernwood, Victoria, BC
Citizen Building is all about the client and about making the most of your project! We were grateful for how Ryan walked us through the possibilities, the budget, the timing and kept us apprised throughout the project. Our house is now more house than we could have imagined. The quality of the work is excellent and the great relationship is ongoing.
- Geordan & Marilyn Rendle | The Gorge Area, Victoria, BC
When our family decided to turn a little-used space in our home into something that suited our unique needs, we turned to Citizen. It was obvious very early on in our conversations that Ryan, and his team at Citizen, shared our values of collaboration, community and effective use of space. Within short order we had a number of professionally designed plans presented at different budgets to compare, discuss and choose from based on our needs. I appreciated the one-on-one communication with Ryan from start to finish, the respectful and trustworthy crew working in our home, quality and the creativity used to turn our little laundry room and sittings area into a very unique, well used and inviting flex room!
- Kerri Morash | Victoria West Area, Victoria, BC
We hired Citizen to replace a bathroom fan, install proper ventilation for this fan, another bathroom fan, and a kitchen fan, and to install a ceiling border in two large rooms to match a coved ceiling feature in the rest of the house. First, Ryan (owner) was very helpful in respectfully introducing design ideas that we otherwise wouldn't have considered. Second, Citizen's workers were timely, conscientious and professional throughout their time working on our project. The work was clearly explained to us and all of our questions were thoughtfully addressed. Third, the only surprise we had was a pleasant one...the project came in under budget.
Citizen is the model of quality workmanship and integrity. The world needs more businesses like this one. We have no hesitation in giving them a 5-star rating.
- Curtis Harder | Gordon Head, Victoria, BC
Citizen has it all; a focus on quality and a professionalism that seems to come naturally. Ryan and the guys took time to understand my needs & ideas, then used their creative vision to give me a space that is both functional & beautiful. Our conversations gave me complete confidence that my home (and money) was in great hands. I was not disappointed and have been enjoying the benefits of my decision and their hard work ever since! I never hesitate to recommend Citizen Building!
- Julia Campbell | Strawberry Vale Area, Victoria, BC
This company has been strategic in the visioning and practical layout of my youth center. Citizen's expertise and efficient use of material was outstanding and the space we created gets oooh's and ahh's every time a new person walks into the space. I feel Citizen maximized my budget by giving me practical advice on how to make my youth space work for me.
- Glen Kyle | Lambrick Park Church, Victoria, BC
We chose Ryan because we were impressed with his knowledge and professionalism. He also came highly recommended by our window manufacturer and we weren't disappointed. The work Ryan did himself was excellent.
We always felt we had Ryan's full attention. The job was done exactly the way we expected and the job was done on time! The best recommendation we can give is that we would hire Ryan to do more work for us in the future.
- John Begoray | Saanich, Victoria, BC
"I was impressed by Citizen's attention to detail, and unwavering commitment to quality.
(… on my stair project. I knew I had thrown Ryan in the fire when I asked him to build my 50' wide fir steps from our concrete patio. The patio, when poured, had almost a 2" bow in it that Ryan and his team had to work around to make my steps come out level. )
…They did an amazing job and met my high quality demand.”
- Peter Pardell, Owner of Pardell Electric | Victoria, BC
We are very pleased with the new deck design and construction work done by Citizen.
The project started and finished on time and within the budget outlined with no surprise. Modifications suggested by Ryan were well thought out and enhanced the overall design. He made outstanding use of available space to create our beautiful new outdoor space that has quickly become a favourite place for us to spend time.
Even though the weather conditions were miserable (rainy, cold and muddy throughout the project), the yard was thoroughly cleaned up after the project was complete and our property was treated with respect
Thanks again for an outstanding job!
- Brad Neufeld | Victoria, BC
Our new citizen deck has quickly become one of the best rooms in our house. Not only does it comfortably accommodate family and friends, it has created a seamless transition from our cozy home into the natural beauty of the great outdoors.
The deck itself is simply lovely to look at: the warm, inviting cedar, sleek finished lines and intricate detailing, such as the slightly curved / bevelled rails and eye-pleasing lattice work, all combine to make the finished product a true home improvement.
I feel like we've gained a neighbourhood of living space.
We would absolutely work with Citizen again for future projects.
- Christine Neufeld | Victoria, BC
We have complete trust in Ryan & Citizen. Ryan helped us realize our design elements for our back yard renovation. We couldn't love our space more. Ryan's expertise helped us transform our formerly average bedroom space into a light filled show piece.
- Kari Macintyre | Fernwood, Victoria, BC
I cannot speak more highly of the team. They listened to my needs, worked with me on ideas and delivered a first-rate timely solution. The result has been built to last and has exceeded my expectations! Thank you.
- Simon Goff | Langford, Victoria, BC
My husband and I hired Citizen building to retrofit two skylights into our home. We found Citizen building to be honest and skilled craftsmen who arrived on time and did their work efficiently.
Ryan MacLeod is extremely easy to work with and very pleasant to deal with. We, would without hesitation, use Citizen Building again and are happy to endorse their business.
- Heather Heeley | Victoria, BC